WB Truck Repair & Tire respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, request service, or communicate with us by phone, email, text message, or other channels.
Information We Collect
We may collect information you provide directly, including your name, phone number, email address, vehicle or fleet information, service location, billing details, and messages you send to us. We may also collect basic website usage information such as browser type, device information, pages visited, and referral source through analytics tools.
How We Use Information
We use customer information to respond to service requests, schedule repairs, provide estimates, deliver roadside or shop services, process payments, send appointment or service updates, improve our website, maintain business records, and comply with legal obligations.
SMS and Text Messaging
If you provide your phone number and consent to receive text messages, WB Truck Repair & Tire may send SMS messages related to service requests, appointment scheduling, roadside assistance, estimates, repair updates, payment follow-up, and customer support. Message frequency varies based on your interaction with us. Message and data rates may apply.
You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at (800) 721-6177 or wbtruckrepairtire@gmail.com.
Sharing of Information
We do not sell or rent your personal information. We may share information with service providers that help us operate our business, such as payment processors, website hosting providers, analytics providers, communications platforms, or other vendors working on our behalf. We may also share information when required by law or to protect our rights, customers, or business.
SMS opt-in data and consent are not shared with third parties or affiliates for marketing purposes.
Cookies and Analytics
Our website may use cookies, analytics, and advertising tools to understand website traffic, measure marketing performance, and improve user experience. You can adjust your browser settings to refuse cookies, but some website features may not work as intended.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect information. No internet transmission or storage system is guaranteed to be completely secure.
Data Retention
We keep information for as long as needed to provide services, maintain business records, resolve disputes, comply with legal obligations, and operate our business.
Your Choices
You may contact us to request access, correction, or deletion of your information, subject to legal and business recordkeeping requirements. You may unsubscribe from marketing communications where available and may opt out of SMS messages by replying STOP.
Contact Us
WB Truck Repair & Tire
3177 IH-30 E, Unit AA1, Exit 87
Caddo Mills, TX 75135
Phone: (800) 721-6177
Email: wbtruckrepairtire@gmail.com